Every businessman always wants to boost their sales to increase profit. For this, every business institution must need to build relationships with customers. To do this, they want to find an effective way to build and maintain their customer relationships. (Customer Relation Management) CRM software is built as a solution for businesses that are worried about customer management.
CRM is a multi-function customer related software that includes all essential tools like e-commerce tools, marketing automation, and email marketing. It helps enterprises keep track of all existing clients, improve their customer relationships and centralize communication channels.Now thousands of CRM software solutions are available, but you need to choose one from there.
Best CRM Software for Business
CRM provides guidelines that assure simplicity, security, and scaling of customer interactions. To make your crucial task easy we provide some best CRM service details and information.
1. HubSpot
HubSpot is the advanced features CRM software that is easy to organize, track, and grow your business. It is simple and fast, that’s why users can start quickly without wasting time. It helps the customer to build a strong base that is healthy and growing.
Pros:
- Flexible and powerful software
- Solid campaign for sales and marketing
- 300+ essential apps Integrations
- Email marketing and list segmentation
- Faster customers support service
- Free version comes with great features
- Provides popular google features like Gmail, Google Drive, and calendar
Cons:
- Additional cost for some advanced features
HubSpot CRM plan starts at $45/month.
2. Salesforce
Salesforce is one of the best leading cloud-based CRM software tools for enterprises. More than 100,000 large, medium, and small businesses have declared Salesforce as a top provider. It offers a complete CRM solution for entrepreneurs and becomes better every year.
Pros:
- Well riched features and customizations
- Able to impact multiple aspects of your business
- Email triggers are set up based on mobile and social media
- Easily drag, drop, share, and track files
- 24/7 customer support is available
- Multi language and currency support
- Compatible with all operating system
Cons:
- No live chat support
- Learning curve is steep
Salesforce plan starting from $25 user/month
3. Pipedrive
Pipedrive is a popular CRM software, especially for small businesses. It comes with AI powering repetitive tasks and managing leads and sales to make salespeople unstoppable. It helps in creating websites and rich analytical reporting.
Pros:
- Quick setup and simple user-friendly UI
- 360-degree pipeline management functionality for viewing deals and sales methodology
- Integrate with 100+ popular applications like G Suite, MailChimp, and Zapier
- Email integration and tracking
- Compatible apps for mobile device
- “Sales Assistant” provides tips that save time
Cons:
- Customizable feature is not satisfactory
- Extra features cost additional charges
Pipedrive paid plan starting from $9.90/month with 14 day free trial.
4. Freshsales
Freshsales CRM is a perfect solution for all types of businesses who want to get up and running quickly. It has powerful marketing automation features that provide solutions for productivity, communication, collaboration, pipeline management, and reporting. Freshsales is formerly named Freshworks CRM.
Pros:
- Fully-featured sales CRM platform
- Provides a 360-degree view of business
- Highlight the most essential deal for attention
- Capable to built sales teams and leading management
- Mobile app allows to monitor sales remotely
- Multichannel communications like email, phone, SMS, or live chat
Cons:
- Lacking of some advance features like salary slips, income tax proof submissions
- Third-party integrations number are limited
Freshsales offers a free plan and paid plan starts at $15/month.
5. Zoho CRM
Zoho CRM is the latest software for modern business. It attracts all sorts of businesses for its two fundamental qualities of flexibility and scalability. It is trusted by more than 250,000 businesses across 180 countries all over the world.
Pros:
- Highly customizable platforms on demand
- Omnichannel marketing and lead management
- Integration with 500+ third-party apps
- Internal chat feature plus forums
- Advanced analytics tools for custom reports
- Multiple pipelines for unique customer
Cons:
- For advanced features need to pick a higher plan
- Allows only 3 users in the free edition
Zoho CRM plan starts at $14/month and offers a flexible free trial.
6. Monday
Monday is an all-in-one CRM service for any sort of business. It helps to track all the aspects of the sales cycle, from lead generation to post-sale support. By using crm software Monday anyone can monitor their sales form closely that’s why they can quickly solve problems in the sales cycle.
Pros:
- Customizable as per sales workflow
- Great assistant that helps to job management and scheduling
- Provides a clear overview of sales, processes, and performance
- Advanced search capabilities
- Able to set automatic reminders for due date notifications
- Integration with many other platforms
Cons:
- Creating workflows might be difficult for beginner
- Docs’s search functionality performance is lower than other competitors in market
Monday provides a free plan and starting paid plan is $10/month.
7. Act!
ACT! is a full marketing automation customer relations software. It offers a wide range of features like opportunity tracking, capturing prospects, marketing tools, and reporting. Users can also add various marketing automation as per their requirements.
Pros:
- Dashboard is completely customizable
- Easy to manage that improve your business performance
- Its marketing automation feature performs repetitive and manual tasks
- For a wider audience able to create engaging campaigns
- Integration with popular apps like Outlook, Zoom, DocuSign, and more
- Dynamic sales pipeline management feature
Cons:
- Old-version UI is creating problems in many places
- Customer service is not satisfactory
ACT! on-premises plan price is $37.5/month and cloud-based plan price is $30/month.
8. Insightly
Insightly is a modern powerful CRM Software that can perfectly enhance your business. It’s flexible to set up, integrates easily, and is built to grow your business faster. It helps to build long lasting relationships with customers.
Pros:
- Easy to use, incredibly flexible, and customizable
- Built-in beautiful email templates
- Built-in automated email reminders and depth analysis tracking
- Integration with 2000+ powerful apps like WooCommerce, Shopify, Magento and more
- Mobile app compatible with both Android and iOS
- Superb customer service
Cons:
- Lacking of multi language supports
- No live chat support
Insightly plans start from $29/month.
9. EngageBay
Engagebay is a cloud-hosted CRM tools for small businesses. It is an all-in-one software platform that provides sales, marketing, and finances in one place. Users are able to keep a close eye on every deal and customer interaction.
Pros:
- Easy-to-use tools and straightforward interface
- It making manage the sales pipeline simple
- Integrates with a wide range of third-party systems
- Emails-triggered and auto-responders
- Pop-ups for visitor engagement and efficient lead generation
- Built-in analytics module for tracking performance
- Great customer support
Cons:
- Only English language supports
- Unable to invoice generation
EngageBay offers a free plan and paid plan starts at $7.79/month.
10. Salesflare
Salesflare is a decent CRM software for small and medium sized businesses. It is not as much spending time on data input as others, keeping the CRM up to date by pulling together all the information automatically.
Pros:
- The interface is simple and intuitive
- Tracks every email sent from Gmail, Outlook, and Salesflare
- Automated answer customer email and remind meeting notes
- Integration with 3000+ other apps like Mailchimp, Google Contacts, and more
- Not need an intelligent person because it automatically analyze data and extracts insights
Cons:
- Only cloud-based
- Not a wide workflows
Salesflare plan starts at $29/month.
Final Verdict
CRM software plays a vital role in satisfying customers that help to build lasting relationships with the customers. Every CRM tool wants to provide suitable features like sales, marketing, relationship building, and customer service. Now is your turn to pick the perfect CRM as per business size.